Cancellations and no shows do have a significant impact on Energy Hair Co, our guests and our team.
We have found that implementing a booking policy is the fastest way of managing commitment to appointments.
For first time colour guests, a ‘one-off’ payment of $50 is required when making your first appointment to secure your booking. This will be deduced from your bill at check out.
For existing guests, 50% will be charged for no shows or cancellations with less than 24 hours notice.
A minimum of 48 hours notice strictly required for 2+ hour service reservations. Failure to do so may attract a 50% fee.